Move every repair from first message to paid pickup.
Repairy keeps customers, devices, tickets, estimates, parts, updates, invoices, and payments in one place, then handles routine follow-through under your rules.
A complete platform
Everything your shop runs on, connected to the repair.
Customers and devices
Every customer keeps their devices, identifiers, photos and past repairs together, so the counter answers from the record instead of from memory.
- Devices with serial or IMEI
- Repair history per customer
- Condition photos and accessories
- Contact history in one place
Human in the loop
Agents do the work. Your counter makes the calls.
A Tuesday at Riverside Repair. Every card is the real Repairy interface, as the counter sees it: what an agent prepared, what it asked, and what a person decided.
Intake agent
Maya texts a photo of her cracked iPhone 15 Pro. The agent reads it, finds her file, checks the passcode policy and drafts the ticket. Then it asks the three things that would otherwise be guesses.
Maya has two iPhone 15 Pros on file. Which one is this?Estimate agent
Maya has dropped the phone off and Jordan's findings are on the ticket. The agent prices the OLED assembly from the bin, drafts E-1048 and shows how sure it is. Nothing reaches Maya until someone presses Send.
Ready to send this estimate?Sendto Maya: OEM OLED assembly fromatparts and labour, from Jordan's findings.
Other options
Follow-through agent
Two threads at once. A reminder on someone else's estimate got a “call me” back, so the agent stops, says why and cites what it read. Maya's invoice and pickup text are drafted, not sent.
Your move
The record
Every action of the day, with who did it and when. Nothing an agent did is hidden behind a spinner, and nothing it guessed at reached a customer.
Ticket drafted from Maya's text9:14Device, passcode and condition confirmed by A. Singh9:31Drafted from Jordan's findings10:58Sent by A. Singh11:02Approved by Maya, by text11:34Repair finished by Jordan13:50Pickup text reviewed and sent by A. Singh14:31INV-1048 paid at pickup16:05Second reminder held by the messaging policy14:20Waiting on the counter to call Devnow
Setup and switching
Start with your next repair.
Create the shop, invite the team, choose the repair states, and enter the first ticket. Import existing records when you are ready.
- 1
Set up the shop
Add locations, team members, taxes, repair states, services, and approval rules.
- 2
Bring the records
Import supported customers, devices, inventory, and open repairs from CSV.
- 3
Run the next repair
Use the existing process in parallel if needed, then make Repairy the working record when the team is ready.
Help is available inside Repairy. Your data can be exported at any time.
The free plan, getting access,and how Repairy acts.
Need another detail? Contact us
Move your next repairthrough Repairy.
Book a demo on your own repairs. The first 10 shops get Repairy free for life, with no credit card.